Enjoying Medical Travel in the Philippines-An interview with Ms. Mae Cu Unjieng, President and General Manager for Health & Leisure

What is medical travel?

Medical Travel is a concept that has been around for many years when people seek medical treatment outside their home countries for a number of different reasons, whether for availability, affordability or better quality care.

In recent years, it has been noticed and given a term, “medical tourism”, since it has been recognized by several countries as a key revenue generating market. Right now, medical travel is an accepted and cost effective way of getting necessary and elective medical treatment.

Health & Leisure was borne out of the need for excellent medical services for the traveler. We offer an end to end solution for travelers from the moment they contact us.  We give them as much information on their required procedures or treatments, work with them on their specific requests and requirements, check prices, backgrounds and credentials of doctors and facilities. We ensure that they get only the best and most reputable in the country. Aside from that, we have a Personal Assistant to assist them during their hospital visits and appointments.

Even after their medical treatment, we ensure that they can still consult with their doctors, and patch them through for any questions anytime.

What kind of people does Health & Leisure target at?

Health and Leisure targets those who would like to come to the Philippines to seek medical treatment. In addition, Health & Leisure also targets those who may need other medical services. We have a network of dentists, cosmetic surgeons, and eye doctors who are the best in their field.

Health & Leisure can help medical travelers who want to save cost in getting these treatments, but won’t also sacrifice quality and value. We also would like to invite people to come over to the Philippines and see for themselves that our hospitals and health care professionals are comparable to the best in the world. We would like them to see how warm and caring the Filipinos are and how we will care for them as if they are family. With our command of the English language, as well as the diversity of cultures and nationalities, the Philippines is an ideal destination for medical tourists. Our 7,107 islands with its white pristine beaches offer the best way to rest and recuperate.

What makes you different and outstanding in the competition?

Our experience in travel management is extensive and it is our mission to provide excellent customer service to our clients. We always go the extra mile to anticipate the needs of our clients. We find ways to accommodate any requests or requirements which will make their visit here more convenient and at times, more enjoyable.

Our team is trained to revert to our clients in less than 24 hours after receiving an inquiry. We are also proud of the quality of our service providers and ensure that patient safety and quality of care is our number one goal. We do background checks and facility visits to our partners to ensure that the facility or doctors that we refer our patients to are accredited, experienced, and with unquestionable reputation and integrity.

What about the surrounding facilities of Health & Leisure? For example, is Health & Leisure close to the downtown and the airport? Are there any golf courses and casinos?

As mentioned above, the country is rich with a diverse number of activities for the medical and leisure traveler. We offer the best holiday packages to suit any kind of budget. For those who want to play golf, we can arrange a package for them to play in different courses around the country, most them designed by the likes of Jack Nicklaus, Arnold Palmer, Gary Player, and Robert Trent Jones II. If they want to experience more of the city and try their luck in the casinos, we can recommend the best casino complexes in the country. If they want to visit the world-renowned beaches in the Philippines like Boracay or Palawan, we can arrange the best hotels and villas to suit their needs. We also offer week-long detoxification programs with a partner facility outside the city for something more detached from the hustle and bustle of the metropolis. We have welcomed several clients  from Shanghai, a mix of expats and locals, who have come over for either golf, medical, or detox programs and have gone home satisfied- even recommending us to their friends!

Whether it’s recreation, relaxation, or recuperation you can be assured that Health & Leisure has hand- picked these facilities and assure clients of only the best quality and world-class standards.